Privacy Policy

Last Updated: April 8, 2026

True Trucking Dispatch, operated by 1 Five Star LLC ("we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information that you provide directly to us, including:

Full name, phone number, and email address
Business information including MC number, DOT number, and EIN
Home base location and preferred lanes
Truck type, equipment details, and insurance information
Emergency contact information
Any other information you choose to provide

2. How We Use Your Information

We use the information we collect to:

Process your driver or dispatcher partner application
Provide dispatch services including load booking, rate negotiation, and compliance support
Communicate with you about loads, deliveries, payments, and service updates
Send transactional SMS messages about dispatch operations (with your consent)
Improve our services and customer experience
Comply with legal obligations

3. SMS/Text Messaging

By checking the SMS consent box on our driver application form at partner.truetruckingtv.com/apply and providing your mobile phone number, you expressly consent to receive non-marketing text messages from True Trucking Dispatch (1 Five Star LLC) related to dispatch operations, including: load offers, pickup and delivery confirmations, rate confirmations, dispatch updates, and one-on-one replies to your inquiries. Message frequency varies. Message and data rates may apply. Consent is not a condition of any purchase or service. You can opt out at any time by replying STOP to any message. Text HELP for assistance, or contact us at (407) 906-3022 or [email protected].

Mobile Information & Third Parties: True Trucking Dispatch will not sell, rent, share, or otherwise disclose your mobile phone number, SMS opt-in data, or text messaging consent information to any third parties, affiliates, or partners for marketing, promotional, or any other purposes. Mobile opt-in data collected on our driver application form is used solely by True Trucking Dispatch to communicate directly with you about dispatch services. This restriction applies to all categories of mobile information, including phone numbers and consent records, and is not subject to the general information-sharing exceptions described in Section 4 of this policy.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Freight brokers and shippers as necessary to provide dispatch services
Factoring companies for payment processing
Service providers who assist with our business operations
Law enforcement or government agencies when required by law

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us at [email protected] or call (407) 906-3022.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

True Trucking Dispatch
1 Five Star LLC
Apopka, Florida
Phone: (407) 906-3022
Email: [email protected]
Website: truetruckingtv.com